DELTA AI · FOR HOME SERVICES
Delta AI for home services businesses
Your best leads are calling at 7pm. Are you picking up?
Home services businesses live and die on response time. The furnace stops working on Sunday night. The pipe bursts at 6am. The roof leaks after the storm. The homeowner Googles “emergency HVAC near me” and calls the first three results. Whoever picks up gets the job. Whoever books an estimate within an hour usually wins the whole project.
What Delta AI does for home services operators
- 24/7 answer and qualify. Emergency calls, form fills, chat, SMS. Delta answers, qualifies (is this an emergency, what type of service, what’s the address), and either books the appointment or triages to your on-call tech.
- Same-day estimate booking. Direct integration with your dispatch software (Housecall Pro, ServiceTitan, Jobber, FieldEdge). Delta looks at live availability and books the estimate directly on the tech’s schedule.
- Emergency vs routine triage. Delta knows the difference between “the AC is broken and it is 32 degrees” and “we are thinking about a new water heater eventually.” Routes each correctly.
- Repeat customer recognition. Remembers past service history, warranty status, and maintenance-plan enrollment. Does not ask a returning customer to re-explain their setup.
- Multi-technician-friendly. Works for solo owner-operators through 25-tech multi-truck operations.
- Bilingual for the GTA and multi-language markets. English, French, Spanish, Portuguese, Mandarin.
The cost math
Assume an HVAC contractor getting 100 inbound leads per month across calls, forms, and chats. Close rate on responded leads is roughly 40%. Response rate is roughly 60% because of after-hours volume, tech turnover, and inbox chaos. Average job value: $2,500.
Current state: 100 leads x 60% response x 40% close x $2,500 = $60,000 per month closed from inbound. Recover 30% of the missed leads at a 25% close rate: 100 x 30% x 25% x $2,500 = $18,750 per month incremental, or about $225,000 per year. Delta AI costs roughly $1,200 per year plus a $3,000 to $5,000 setup. Payback in the first two weeks.
These are ranges based on how much of your current miss is response-time-fixable. We map yours specifically before we quote.
How it works
- Week 1: Discovery. We audit your current inbound sources, response times, and dispatch flow.
- Week 2: Build. Delta connects to your phone system, your form, your CRM, and your dispatch software. Trained on your service catalog, pricing, and voice.
- Deploys in 5 to 7 days total. Answering calls on day 8.
Pricing
- Essential: $3,000 setup + $99 / month. 24/7 answer, qualify, book. Best for solo operators.
- Professional: $5,000 setup + $99 / month. Dispatch-software integration, emergency triage, repeat-customer memory.
- Custom: $10,000+ setup + $99+ / month. Multi-location operations, warranty automation, maintenance-plan enrollment flow, custom voice.
Why not just an answering service?
Human answering services cost $500 to $2,000 per month for coverage that still misses your after-hours volume, still asks the customer to re-explain, still fails to actually book. Delta is roughly the same monthly cost, works 24/7, integrates with your dispatch, and gets better as it learns your business. If you are already paying for an answering service, you are 90% of the way to Delta being pure upgrade.